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9A Elevate - Pro

Designed to continuously support, optimize, and scale your business applications.
The Pro package of 9A Elevate is a software, service and optimization package designed for organizations that want their business applications to do more than run - so they continuously support the business over time, enabling optimization, resilience, and growth.

Elevate your business

What you get with the Pro package

  • Dedicated service delivery manager.
  • All Core lifecycle services included.
  • Proactive follow-up on system health, usage, and opportunities.
  • Structured guidance on improvements, changes, and expansions.
  • Clear ownership and accountability across continuous evolution.

  • Support for ongoing optimization of processes and application usage.
  • Guidance on extending functionality as business needs evolve.
  • Alignment between operational needs and application capabilities.
  • Reduced risk when introducing changes, updates, or new solutions.

Entry‑level usage for:

  • Increased capacity for users.
  • Support for broader and more complex operational scenarios.
  • Flexibility as adoption and usage grow across the organization.

9A Elevate Pro is tailored to your industry

Different industries shape how processes run within an organization, and that directly influences the capabilities required from business applications.

Therefore, 9A Elevate Pro comes in different industry flavours, designed to reflect the realities of how work is done in different sectors.

Choose 9A Elevate Pro for:

  • Manufacturing >
  • Wholesale & distribution: coming soon
  • Membership organizations: coming soon
  • Technical Services: coming soon

Each industry edition is built on the same Pro foundation, while supporting industry‑specific processes without compromising the overall application landscape.

Curious about the industry packages not launched yet?
Reach out and let's talk about what's coming >

Don’t see your industry listed?
9A Elevate Pro is also available as a general Pro edition for organizations that don’t require industry‑specific capabilities, but still want proactive optimization, scalability, and structured support.

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9A Elevate Pro

A package fitting your needs

9A Elevate helps secure and optimize your daily processes, allowing you to focus on what brings value instead of maintaining your business application.

The focus of your Pro package depends on the setup of your organization. It can span solutions such as: 

  • Microsoft: Dynamics 365, Power BI, Fabric, Azure, Microsoft agents
  • PTC: Windchill, Creo, and related engineering platforms
  • 9altitudes‑developed products and agents
  • Tulip, Capture, and connected operational systems

If you have one or more of these business applications, 9A Elevate Pro can help elevate your digital common thread.

Is 9A Elevate Pro the right fit for your journey?

9A Elevate Pro is a good fit if you prefer a proactive operating model over reactive support:

  • Continuously improve how your business applications support operations
  • Optimize and scale processes without increasing operational risk
  • Share responsibility for optimization with an experienced partner
  • Support change, growth, and increasing complexity with confidence
  • Ensure your application landscape evolves alongside the business

Interested in our industry‑specific capabilities?

Talk with one of our experts
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Frequently asked questions

9A Elevate Pro builds on the stability and structure provided by Core and adds a proactive operating model.

While Core focuses on keeping business applications stable, supported, and up to date, Pro is designed for organizations that want to continuously improve how their applications support the business.

With Pro, optimization, change, and evolution are an integral part of the service model - not handled ad hoc.

9A Elevate Pro is based on shared responsibility, with clear ownership to avoid uncertainty.

You work with a designated Service Delivery Manager who coordinates across the applications in scope and ensures alignment on priorities, changes, and improvement initiatives.

Your internal team retains ownership of business direction and decisions, while 9altitudes drives the structured operating model around monitoring, governance, releases, and follow‑up.

This creates clarity around who does what, when, and why.

Operational risk often arises from unplanned disruptions and uncontrolled change.

9A Elevate Pro reduces this by operating applications with proactive monitoring, structured governance, controlled deployments, and periodic health and performance reviews. A designated Service Delivery Manager ensures changes are planned, aligned, and executed with clear ownership rather than handled reactively.

The result is fewer surprises and more predictable operations as complexity increases.

9A Elevate Pro is designed to scale as your organization evolves - whether that means more users, new processes, additional applications, or increased usage.

It combines a proactive operating model with structured support and extended usage capacity, allowing growth without constantly redefining how applications are supported and improved.

Your designated Service Delivery Manager helps prioritize where effort and capacity should be applied as needs change over time.

Getting started depends on whether 9A Elevate Pro is applied to an existing business application or combined with the implementation of a new one.

For existing applications, onboarding begins with a structured handover and initial assessment to understand setup, performance, and priorities.

When a new application is implemented, the same operating model is applied from the outset.

In both cases, the focus is on establishing clarity, ownership, and a proactive way of working from day one.

9A Elevate Pro is designed to support organizations as they grow, but if your needs change significantly, you can transition to 9A Elevate Enterprise (will be launched soon).

Enterprise builds on the Pro operating model, meaning governance structures, ways of working, and accumulated knowledge remain intact.

This allows you to evolve without having to rethink or reset how your business applications are managed.

Ready to elevate your business?

Our experts are ready to validate whether 9A Elevate Pro is the right option for you.

Start the conversation

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